Effective Date: 20 May 2026

KVUK Holdings LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We are the data controller of the personal information you provide to us.

We may collect personal information from you in a variety of ways, including when you visit our site, fill out a form, or communicate with us. The types of data we may collect include:

• Identity Data: Name, username, or similar identifiers.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.

We use the information we collect to:

• Provide, operate, and maintain our website.
• Process and manage your requests, orders, or inquiries.
• Improve, personalise, and expand our website and services.
• Communicate with you for customer service, updates, and promotional purposes (where you have opted in).
• Prevent fraudulent activity and ensure website security.

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases to process your personal data:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: The processing is necessary for a contract we have with you.
• Legitimate Interests: The processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
• Legal Obligation: The processing is necessary for us to comply with the law.

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., IT support, payment processors). These parties are bound by strict confidentiality agreements.

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Under UK data protection law, you have rights including:

• Right of Access: You have the right to ask us for copies of your personal information.
• Right to Rectification: You have the right to ask us to rectify personal information you think is inaccurate or complete information you think is incomplete. 
• Right to Erasure: You have the right to ask us to erase your personal information in certain circumstances. 
• Right to Restriction of Processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
• Right to Object to Processing: You have the right to object to the processing of your personal data in certain circumstances. 
• Right to Data Portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our team:

• Data Protection Contact: RC
• Email: headoffice@kvgroup.uk
• Postal Address: KV Group, 2nd Floor, 6 Aberlour Street, Rosyth, KY11 2RD

If you are unhappy with how we have used your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Effective Date: 20 May 2026

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another.

We use cookies to ensure our website functions correctly, to understand how visitors interact with our site, and to improve the user experience. The cookies we use generally fall into the following categories: 

• Strictly Necessary Cookies: These are essential for you to browse the website and use its features, such as accessing secure areas. The website cannot function properly without these cookies. 
• Analytical/Performance Cookies: These allow us to recognise and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality Cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.
• Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and any advertising displayed on it more relevant to your interests.

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and deliver advertisements on and through the website. These third parties (e.g., Google Analytics, social media platforms) have their own privacy and cookie policies.

You have the right to decide whether to accept or reject non-essential cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.

To manage your cookie preferences through your browser settings, please refer to your browser's "Help" or "Settings" menu.

If you have any questions about our use of cookies, please contact us at:

• Email: headoffice@kvgroup.uk
• Postal Address: KV Group, 2nd Floor, 6 Aberlour Street, Rosyth, KY11 2RD